FAQs

FAQs

SAFETY

Do I have to wear a face mask?
As of July 1, guests fall under the Provincial guidelines and are not required to wear masks throughout the Park. However, please bring a mask to ride the train or streetcars.

What if I forgot my mask at home?
We’ll offer one free disposable mask per guest at the front entrance.

Will hand sanitizer be available?
Sanitization stations will be available throughout the park, however, we encourage you to have your own on hand and wash or sanitize your hands frequently. Hand sanitizer is available for purchase at the front entry gift shop.

I’m not feeling well. Can I get a refund?
Please stay home if you’re not feeling well. Tickets are non-refundable, however, you may switch your ticket to a different date. 

Are washrooms open?
Yes, washrooms will be open and cleaned regularly.


TICKETS

Are tickets available at the gate?
Timed-entry tickets are only available online at fortedmontonpark.ca

How much are tickets?
Daily admissions tickets are as follows:

Adult (18-64)            $26.20
Child/Youth (3-17)     $20.90
Senior (65+)             $20.90
Family (2 adults & up to 4 kids)     $95.00

Summer passes are as follows:
Adult (18-64)            $52.75
Child/Youth (3-17)     $40.60
Senior (65+)             $40.60
Family (2 adults & up to 4 kids)     $175.00

Buy Tickets

Do I have to come at the exact time of my timed entry ticket?
To help us monitor capacity, we appreciate you arriving during the time slot that you booked. Please allow time to park and make your way to the front entrance.

My ticket says my time slot is between 10:00 & 10:30 am. Does that mean I only have 30 minutes in the Park?
The time indicated on your ticket is the entry time. In this case, we ask that you arrive between 10:00 and 10:30 am.

Does my timed ticket mean I have to exit at a certain time?
There is no set time that you’re required to leave the park and we invite you to explore at your leisure.

Do I need a printed copy or can I show it on my smartphone?
Either is fine.

I have a Leisure Access Pass, how do I book a time?
Booking with a Leisure Access Passes is not available. Please present your card at the Admissions ticket window.

How do summer passes work?
At the time of purchase, you will pay for the pass and book your first visit. Within two business days, you will receive a unique access code to book subsequent visits. 

I purchased a daily admission and enjoyed my visit so much that I want to upgrade it to a summer pass. Can I apply the amount of my daily admission to a summer pass?
Yes, simply purchase the summer pass on our website and send an email to info@fortedmontonpark.ca and we'll refund the amount of your daily admission.

Are tickets refundable?
All daily admission tickets and summer passes are non-refundable.

Can I let family and friends use my summer pass?
The summer pass is valid for those it was purchased for only and is non-transferable. Any abuse will result in the pass being forfeited.

Do I get any discounts with my summer pass?
The summer pass is applicable for unlimited admissions only.

Is a summer pass the same as a membership?
No, a summer pass is applicable for unlimited admissions, a membership offers additional perks. A membership is not available at this time but is expected to be ready in time for Christmas gift-giving.

The date I want has no availability, will there be tickets at the door if I walk up?
To reduce the likelihood of large gatherings, tickets booked online in advance are required. 

I want to bring another family member, but our time slot is sold out.
Visit the admissions window and we’ll do our best to add in the additional ticket.

How many people does a family admission cover? 
A family admission includes two adults and up to 4 children living in the same household.

Does extended family count?
Only family members that live in the same household qualify for family tickets or passes.

What should I do if I have not received a booking confirmation email?
Please check your spam folder. If it’s not there, please send an email to info@fortedmontonpark.ca.

I want to bring a large group, are there discounts?
Please contact us at info@fortedmontonpark.ca for groups over 10.

What types of payments do you take?
We are happy to accept Visa, Mastercard, Interac and cash.

Do you sell gift cards?
We do not currently have gift cards available.

 


THE EXPERIENCE

Are the train and streetcars running?
Yes, the train and streetcars will be running at reduced capacity. Lines will be slower than past years due to cleaning between rides. 

Are there wagon rides?
Yes, wagon rides will be running at reduced capacity. Tickets are $5 each. Tickets are available at the Trading Post at the end of 1885 Street. 

Are there pony rides?
Yes, pony rides will be available. Pony rides are for guests 10 years of age and under and are $8 each. Tickets are available at the Trading Post near the Pony Paddock.

Will any buildings be closed? 
Some of our smaller buildings that cannot accommodate proper social distancing may be closed but will depend on AHS health restrictions.

Are all the attractions on the midway open?
The carousel and chair-o-planes rides are currently closed. 

Where can I eat?

We're delighted to offer brand new menu options through our catering partner A Cappella Catering Co. You won't want to miss the Edtreal Smoked Meat Sandwich, the Brie-stuffed pretzels or the Fort Burger.

Food services are available at the following locations:

Front entrance - light food and beverages
Food truck on the midway - gourmet food truck fare
Bill’s Confectionery - ice cream, beverages and adult treats
Johnson’s Cafe - full cafe menu
Mahogany Room Bar - full-service bar
Masonic Hall - gourmet hamburgers, hot dogs, tacos and more
Kelly’s Saloon - sandwiches, bratwurst and more

Can I bring my own food?

While we do have great menu options through our new catering partner A Cappella Catering Co, we understand that some guests prefer to bring their own food. Picnic tables to enjoy your lunch at are located throughout the site. 

Where can I shop?

Gifts, souvenirs and candy will be available at the Front Entry Gift Shop. Small toys and candy are available at the Treasure Trove on the Midway. Hand-crafted items made by Indigenous artisans are available at the kiosk at the Indigenous Peoples Experience.

Are there animals in the Park?

Yes, there are a variety of animals that call Fort Edmonton Park home, including horses, ponies, donkeys, goats, pigs, sheep, chickens and turkeys. 

Can I feed the animals?

The animals already have a healthy diet with an appropriate amount of food so we ask that guests do not feed the animals.

How long should I plan my visit to be?

Expect to spend at least 4 hours, however, there is enough to see and do to spend the whole day.

GENERAL

Is parking available?
Yes, limited parking is available in the main parking lot and usually fills up by the afternoon. Please consider alternate modes of transportation.

How do you get there?
Take Fox Drive to Fort Edmonton Park Road and follow the road into the Park. There are many city streets in the vicinity that have signs that direct to Fort Edmonton Park.

Can I get there by public transit?
Yes, you can use the Edmonton Transit System On Demand service from the South Campus/Fort Edmonton Park LRT station or from another location in the city.

On Demand service is available to Fort Edmonton Park 7-days a week:

  • Monday to Friday: 6 am-10 pm
  • Saturday: 9 am-7 pm
  • Sundays and holidays: 10 am-6 pm

Is Fort Edmonton Park wheelchair accessible?
Fort Edmonton Park has partial accessibility with ramps and washrooms available at many locations throughout the Park. However, due to the historic nature of the facility, there are a number of buildings that would be challenging for persons with limited mobility and impassable for wheelchairs. The Park is situated on 158 acres and although period transportation is available, only the stream train is equipped for wheelchairs, and the physical demands of walking the site are considerable. 

Programs offered at the Park accommodate special needs wherever possible. Notification of any special needs requirements must be identified at the time of registration. One personal care attendant is admitted free of charge. 

Do you have accessible toilets?
Yes, there are several accessible locations in the Park. Please see map for specific locations. 

Do you rent wheelchairs?
Wheelchair rentals are not available.

Can I bring my pet?
Pets are not allowed. For the health of our animals, we have a closed herd policy. Please do not leave pets in your vehicle. 

Can I bring my service dog?
Fort Edmonton Park welcomes persons with disabilities and their certified public access service dogs. Emotional support or comfort dogs and therapy dogs will not be granted access as they are not considered service dogs under Alberta’s Service Dogs Act and Regulations.

Is smoking allowed?
Fort Edmonton Park is smoke-free during general admission hours.

Do you have a coat check or lockers?
There are no coat checks or lockers available. 

Do you have a lost & found?
Yes, the lost and found is located at the front entry. Given the size of our site, lost items often get returned at the end of the day and are available for pick-up the next day.

Do you rent strollers?
Stroller rentals are not available.

Is Wi-Fi available?
Yes, Wi-Fi is available across the site.

Is there a place where I can charge my phone?
Phone charging stations are not available.

Are there photo opportunities?
There are many Instagram-worthy spots throughout the Park.

Can I bring a camera?
Absolutely and don’t forget to tag us and use hashtag #FortEdPark when you share your photos on social media.

What if I have questions not covered here? 
Email info@fortedmontonpark.ca or use the ‘Contact Us’ form on the website.